Shipping and Delivery
We offer free shipping on all orders nationwide. Please note all bikes are assembled by one of our qualified bicycle technicians and therefore must be picked up from your preferred Avantiplus store.
PLEASE NOTE: All parts and accessory orders are delivered by Australia Post to the delivery address you’ve supplied on placing an order. Store collections of parts and accessory orders are not currently available.
All orders received before 3pm on any business day will be dispatched on that day. All bike orders are to be picked up from your preferred Avantiplus store after assembly by a qualified bicycle technician.
Should you need to track your order, please contact Customer Services to obtain your order tracking number. Please include your Order/Invoice Number for reference.
Then got to http://www.auspost.com.au/ using the tracking number provided. Select 'Consignment Number' under 'Domestic Tracking' and enter your tracking number.
Delivery times can vary between destinations, however listed below are approximate times that could be expected in working days:
A.C.T., Canberra: 2 Days
A.C.T., Other Areas: 2-3 Days
New South Wales, Sydney: 2 Days
New South Wales, Other Areas: 2-3 Days
Northern Territory, Darwin: 3-5 Days
Northern Territory, Other Areas: 3-7 Days
Queensland, Brisbane: 2-3 Days
Queensland, Other Areas: 2-6 Days
South Australia, Adelaide: 2 Days
South Australia, Other Areas: 2-4 Days
Tasmania, Hobart: 2-7 Days
Tasmania, Other Areas: 2-8 Days
Victoria, Melbourne: 2 Days
Victoria Other Areas: 2-3 Days
Western Australia, Perth: 3-10 Days
Western Australia, Other Areas 3-10 Days
Note: We do not ship internationally, this site is for Australian residents only - we have a seperate site for New Zeland shoppers found at www.avantiplus.co.nz
Charges are calculated based on your shopping basket contents and your delivery address. The exact charges will be added to the order at the Checkout stage of the order process. You can obtain a freight quote at this screen.
We strongly advise all customers to check goods thoroughly upon delivery before destroying packaging or removing any attached tags.
For further information contact Customer Services at: firstname.lastname@example.org